ALT. Crystal No.23 – Alcohol-Free Extrait De Parfum (60ml)

1. Processing & Delivery
Orders are processed within 3 business days (excluding weekends and holidays), with shipping taking approximately 7–15 business days.

2. Shipping Costs & Destinations
Shipping is free on all orders. The store currently ships to Australia, New Zealand, Canada, the USA, and the EU. Other regions may be accommodated—contact support for details.

3. Tracking & Delays
You’ll receive a shipping confirmation email with tracking info once your order is dispatched. Delivery estimates are provided at checkout, though actual arrival dates are not guaranteed.

4. Customs & Duties
For international orders, any duties, taxes, or import fees are the responsibility of the recipient. Fashiquee is not liable for customs-related delays.

5. Lost or Damaged Items
Contact the store immediately if your package is lost or damaged. They will liaise with the shipping carrier to resolve it.

1. When will my order ship? Processing takes up to 3 business days; shipping takes 7–15 business days.
2. Is shipping free? Yes, free on all orders above $50.
3. Where do you ship to? Australia, New Zealand, Canada, USA, and EU. Others, please inquire.
4. How do I track my order? You'll get a tracking number via email with a link to your shipment.
5. Can I return an item? Yes, within 30 days, if unused and in original packaging (some exclusions apply).
6. What can't I return? Gift cards, personal care, custom/final sale items, and damaged/out-of-window returns.
7. How do I return something? Email the provided address, obtain a shipping label, and send it back.
8. When will I be refunded? Typically processed within two weeks of your original payment method.
9. What info do you collect? Device data (cookies, logs), and order info (contact, shipping, payment).
10. Do you share my data? With essential service providers, for legal requirements, and for advertising.
11. Can I opt out of tracking or ads? Yes, via ad platforms or privacy settings.
12. Can I see or delete my data? Yes, especially if you're in Europe, you may request this.